The following article was recently posted on the NY Times website regarding nannies.
I think the article really shines a light on how important communication truly is. It’s interesting how difficult it can be to communicate with a caregiver in your home, as compared to subordinates or colleagues in the workplace.
As a working mom who struggles with the proverbial juggle, I can relate to what many of the moms in the article expressed. It is important that after choosing a childcare option that you realize above all else it is a business relationship. The lines of communication must remain wide open, and the roles and responsibilities must be very clear. If you were bringing your child to a daycare center the same rules would apply, so why not in your own home?
At Cultural Care, myself and all other LCCs are personally responsible for ensuring good communication between host families and their Au Pairs. We are there to promote and encourage dialogue. We are there to mediate any issues that may arise as a result of poor communication or lack of understanding. The point being, we are there. This peace of mind should put you at ease when considering an Au Pair from our program. We speak “Au Pair.” 
